Legal conditions for wallets and accounts
Our Legal conditions apply to your account, identity details, wallet activity and use of the available lobby where local law permits. Before account access, we may ask you to complete phone verification and confirm details that match your payment record. DANA, OVO, GoPay and QRIS references
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are handled as transaction records connected to the account that initiated them; bank transfer and virtual account records may also be checked when a payment status needs confirmation. We do not describe access as available everywhere: eligibility depends on local law and the location details supplied
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during your account process. If a payment, withdrawal request or account action needs clarification, we may pause that action while checking the relevant record. These conditions also explain how we publish changes, respond to legal requests and handle a request to close or amend account details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.